Terms & Conditions
The website www.relationshiprepairtherapy.com is owned and operated by Relationship Repair Therapy. By using this site, you agree to be bound by these Terms and Conditions and to use this site by these Terms & Conditions our Privacy Policy, and any additional terms and conditions that may apply to specific sections of this site or products and services available through the site or from Relationship Repair Therapy. Accessing this site in any manner, whether automated or otherwise, constitutes use of the site and your agreement to be bound by these Terms of Use.
These Terms of Use are effective from 1st January 2025.
Please read these Terms & Conditions carefully. Please print off a copy of these Terms & Conditions for your records and any future versions of them, as we may update them from time to time. YOUR ATTENTION IS PARTICULARLY DRAWN TO CLAUSES 14 (EXCLUSIONS AND LIMITATIONS OF LIABILITY), 15 (INDEMNIFICATION), 16 (DISCLAIMERS), AND 17 (AGE RESTRICTIONS ON USE OF OUR WEBSITES).
If, for any reason whatsoever, you do not agree to these Terms & Conditions or do not wish to be bound by them, you must not access or use our website.
Contents
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Our details
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Your responsibility to others who access our website using your device or internet connection
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Other documents governing your use of our website
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Availability of our website
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Changes we may make to these Terms & Conditions and other documentation
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Your account details
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Ownership of material on our website
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Information and content on our website are provided on a non-reliance basis
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Permitted use of materials on our website
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Prohibited uses of our website
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Viruses and other harmful content
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Links to other websites
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Links to our website
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EXCLUSIONS AND LIMITATIONS OF LIABILITY
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INDEMNIFICATION
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DISCLAIMERS
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AGE RESTRICTIONS ON THE USE OF OUR WEBSITE
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Governing law and jurisdiction
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Copyright, credit, and logo
Our details:
1.1 Relationship Repair Therapy (we, our, and us) operates this website.
1.2 Relationship Repair Therapy is a Sole Trader Company
1.3 Our registered address is Dinglside Glover Street, Worcs B98 7BJ, United Kingdom.
1.4 Our contact email address is Help@relationshiprepairtherapy.com.
2 Your responsibility to others who access our website using your device or internet connection
You must ensure that any persons who access our website on your computer(s) or device(s), or who are permitted or able to access our website on your computer(s) or device(s), or who use your internet connection, are aware of these Terms & Conditions and all other documentation referred to in them and that such persons also agree to be bound by and to comply with these Terms & Conditions. If, for any reason whatsoever, such persons do not agree to these Terms & Conditions or do not wish to be bound by them, they must not access or use our website, and you must not permit them to do so.
3 Other documents governing your use of our website
3.1 In addition to these Terms & Conditions, your use of our website is also governed by the following documents:
3.1.1 Our privacy policy, which is available at www.relationshiprepairtherapy.com/privatepolicy. Our privacy policy governs our use of your information. It sets out the types of information we collect, the reasons we collect it, how we use it, where we may pass it on to any third parties, in what circumstances and for what reasons, and any other relevant information relating to our use and/or processing of your information and your rights about your information.
3.1.2 Our cookies policy, which is available at www.relationshiprepairtherapy.com/privatepolicy. Our cookies policy governs our website's use of cookies and similar technologies. It sets out the types of cookies we use, the purposes for which we use them, the circumstances in which we may place cookies on your computer, device, or browser, and other relevant information relating to cookies, such as how to change your browser preferences and settings to accept or reject cookies.
3.1.3 Our terms of sale are available at www.relationshiprepairtherapy.com/terms-conditions. They govern any purchases or orders you make for goods or services on our website. They set out the status of any orders placed, the contract terms relating to the delivery and performance of those orders, any exclusions that apply to you, and other relevant terms relating to our supply of goods, services, or digital content.
3.2 By accessing and using our website, you agree to be bound by the terms of these Terms & Conditions. You acknowledge that we will process your information by our privacy policy and our use of cookies and similar technologies by our cookies policy.
3.3 If you do not agree to the terms set out in these Terms & Conditions, you must not use our website.
4 Availability of our website
4.1 We make no representations and provide no warranties that:
4.1.1 the website will be made available at any specific time or from any specific geographical location;
4.1.2 your access to the website will be continuous or uninterrupted or
4.1.3 the website will be accessible or optimised on all browsers, computers, tablets, phones, or viewing platforms.
4.2 We reserve the right to suspend access to all or part of the website for any reason, including for business or operational reasons, such as improving the appearance or functionality of the website, content updates, periodic maintenance, or resolving any issues we become aware of. Wherever we anticipate that we need to suspend access to the website for a considerable period, we will try to provide you with prior notice where reasonably practicable.
4.3 Our website's Terms & Conditions are provided for users in the United Kingdom only. Although it may be possible to access the website from other countries, we make no representation that our website complies with any legal requirements in force in any jurisdiction other than the United Kingdom or that the content available on the website will be appropriate for users in other countries or states.
5 Changes We May Make to These Terms & Conditions and Other Documentation
5.1 We reserve the right to update these Terms & Conditions, our Privacy Policy, our Cookies Policy, and any other documentation referred to in these documents from time to time. We may change our Terms & Conditions and other documentation for any reason, including:
5.1.1 To reflect any changes in the way we conduct our business;
5.1.2 To account for updates or changes to our websites, including new features or functionalities, adjustments to how we provide notices, or changes in the content, purpose, or availability of the websites;
5.1.3 To accurately describe our current data-processing practices and keep you informed of any updates;
5.1.4 To inform you of changes in the use of cookies or other information-gathering technologies;
5.1.5 To ensure that our documentation complies with applicable laws, regulations, and official guidance.
5.2 If the law requires, we will notify you of changes to these Terms & Conditions or other documentation by posting a notice on the websites and/or by publishing the updated versions with a new effective date at the beginning of each document.
5.3 By continuing to access our websites after updates to the Terms & Conditions, Terms of Sale, and/or User Content Agreement, you agree to be bound by the revised versions. You also acknowledge that by continuing to access our websites after updates to our Privacy Policy or Cookies Policy, the practices outlined in those documents will apply to your data and our use of cookies and similar technologies.
5.4 You should review these Terms & Conditions and all related documentation each time you access our websites to ensure you understand the terms applicable at that time.
5.5 The effective date for these Terms & Conditions and related documents (including our Privacy Policy and Cookies Policy) is at the top of each document.
6 Your Account Details
6.1 If we provide you with account details (e.g., username, ID number, account code, or password), you must keep this information confidential and not share it with anyone. Account details are for the named account holder only. You are responsible for any unauthorised access caused by sharing your account information.
6.2 If you choose your login credentials, including a password, we recommend using unique information you do not use for other accounts. You are responsible for any unauthorised access resulting from sharing your login information.
6.3 You must not use another user's account without permission. When creating your account, you agree to provide accurate and complete information and update it as necessary. You must not solicit or use others' login credentials. We prohibit creating accounts for anyone other than yourself.
6.4 We may revoke access to your account without notice if you breach these Terms & Conditions or related documentation, including unauthorised access or disclosure of login information.
6.5 If you believe your login information has been compromised, you must change your password immediately. If you cannot do so, notify us promptly at help@relationshiprepairtherapy.com.
7 Ownership of Material on Our Websites
7.1 We own or license all trademarks, service marks, logos, copyrights, and other intellectual property rights on our websites. These rights are protected by intellectual property laws worldwide. Unauthorised use of website content is strictly prohibited.
7.2 Third-party trademarks ("Third Party Marks") used on our websites belong to their respective owners. Nothing in these Terms grants you rights to use our or Third Party Marks without written permission. Any goodwill from using our trademarks benefits us exclusively.
8. Information and Content on Our Websites Provided on a Non-Reliance Basis
8.1 Our websites provide general information about Relationship Repair Therapy, our business, and our services. They are not intended for other purposes unless explicitly stated.
8.2 Website content is not advice. Please do not rely on it without seeking professional guidance before acting on any information.
8.3 We do not guarantee that website content is accurate, current, or complete.
9 Permitted Use of Materials on Our Websites
9.1 Website content is for personal, private, and non-commercial use. You may print or share content for lawful, personal purposes and within your organisation. Do not reproduce or distribute content without written consent.
9.2 Do not modify text, images, or media; ensure accuracy when sharing content.
9.3 Data-mining tools (e.g., bots, and spiders) are prohibited from extracting website content without written consent.
9.4 When sharing website content, acknowledge us as the authors (or credited authors).
10 Prohibited Uses of Our Websites
10.1 Do not duplicate, copy, or resell website content beyond what these Terms permit.
10.2 Do not interfere with, damage, or disrupt the website, systems, or software.
10.3 Use the website lawfully and avoid:
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10.3.1 Violating laws or regulations;
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10.3.2 Engaging in fraud;
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10.3.3 Sending unauthorised marketing (spam);
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10.3.4 Uploading harmful code (e.g., viruses);
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10.3.5 Harming or communicating with minors improperly;
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10.3.6 Violating these Terms.
10.4 Do not submit information if you are under 18 or about others under 18 (or adults without consent).
10.5 Do not submit sensitive personal information (e.g., health, racial, or biometric data). If you do, it will be processed under GDPR Article 9(2)(a).
11. Viruses and Other Harmful Content
11.1 We do not guarantee that our websites do not contain viruses or other malicious software. However, we make reasonable efforts to prevent such viruses or bugs from being uploaded to our websites.
11.2 We shall not be responsible for bugs or viruses on our websites, software that might be transferred to your computer from our websites, or any consequences that the presence or operation of such programs may have.
11.3 ensure up-to-date and adequate anti-virus protection on your computer or other browsing devices.
11.4 You must not upload or otherwise introduce to our websites any viruses, malware, spyware, adware, Trojan horses, worms, logic bombs, time bombs, keystroke loggers, or any other harmful or malicious programs or code.
11.5 You must not use any third parties, software, or technology to attempt to gain unauthorised access to our websites, servers, systems, hardware, software, or data.
11.6 You must not attempt to perform any denial-of-service attack on our websites.
11.7 You must not perform any action that would contravene the Computer Misuse Act 1990.
11.8 We may report any breach or suspected breach of this clause 11 to the relevant authorities and may disclose your identity.
12. Links to Other Websites
12.1 Links to third-party content or websites may appear on our websites. We are not responsible for the content of any websites accessible via links on our websites. All third-party content is outside our control, and we do not warrant that such content is related to us, suitable for viewing, lawful, or accurate.
12.2 Third-party websites linked to our websites may collect and process your information. We are not responsible for any data processing carried out by third-party websites and disclaim any liability related to it. Check their privacy policies before using their sites or features.
13. Links to Our Websites
13.1 You may not link to our websites without prior written consent.
13.2 If consent is granted:
13.2.1 You may provide links to our websites on sites you own, ensuring compliance with these Terms & Conditions.
13.2.2 Any link must not misrepresent us, disparage us, or cause harm to our business.
13.2.3 You must not suggest any affiliation or endorsement where none exists.
13.3 We may withdraw permission to link to our websites at any time, requiring immediate removal of links.
14. Exclusions and Limitations of Liability
14.1 We do not exclude liability that would be unlawful, such as for death or personal injury caused by negligence. If applicable law limits these exclusions, they apply only to the extent permitted.
14.2 If you purchase goods or services from our websites, additional exclusions may apply per our terms of sale.
14.3 SUBJECT TO THE ABOVE, WE SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE, OR EXPENSE ARISING FROM:
14.3.1 YOUR USE OF OUR WEBSITES;
14.3.2 LOSS OR CORRUPTION OF DATA;
14.3.3 INABILITY TO ACCESS OUR WEBSITES;
14.3.4 RELIANCE ON WEBSITE CONTENT;
14.3.5 LOSS OF PROFITS, SALES, OR BUSINESS;
14.3.6 LOSS OF REPUTATION OR GOODWILL;
14.3.7 ANY INDIRECT OR CONSEQUENTIAL LOSS.
14.4 We are not liable for damages avoidable by following updates or failing to meet system requirements.
14.5 We are not liable for third-party content or conduct.
14.6 Damages caused by our acts are not sufficient for injunctive relief.
14.7 If exclusions are unenforceable, liability is limited to the maximum extent permitted by law.
15. Indemnification
15.1 You agree to defend, indemnify, and hold us harmless against claims, liabilities, and costs arising from:
15.1.1 Your use of our websites;
15.1.2 Breach of these Terms;
15.1.3 Violations of third-party rights;
15.1.4 Violations of laws or regulations;
15.1.5 Misrepresentations made by you.
15.2 You will cooperate in defending claims, and we may assume control of the defence.
16. Disclaimers
16.1 WEBSITES ARE PROVIDED "AS IS" AND "WITH ALL FAULTS." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED.
16.2 We do not warrant error-free or uninterrupted service.
16.3 Use of our websites is at your own risk.
16.4 We disclaim liability for third-party content.
17. Age Restrictions on the Use of Our Websites
17.1 Our websites are not intended for users under 18.
17.2 If you are under 18, do not use our websites or submit information.
17.3 We do not knowingly process data from individuals under 18.
18. Governing Law and Jurisdiction
18.1 These Terms are governed by English law.
18.2 Disputes are subject to the exclusive jurisdiction of English courts.
19. Copyright, Credit, and Logo
19.1 These Terms are copyrighted and protected.
19.2 Based on a GDPR-compliant template from www.gdprprivacypolicy.org.
19.3 Use of the GDPR Privacy Policy logo indicates our adoption of this template.
For questions regarding our Terms of Use, contact: